AGENDA

Over three days, on 15-17 August 2023, the Australasian Gaming Seminar sessions will be held in Seminar rooms E3.1-3.2 on the third level of ICC Sydney's Exhibition Building.

Registration is free and open to gaming and hospitality trade.

Tuesday, 15 August:

10.30am-10.45am: Opening Remarks & Welcome

10.45am-11.20am: What gambling businesses should learn from the Crown Resorts civil penalty decision

11.20am-12.05am: Anti Money Laundering: A Regulatory Update & the Role of Digital Payments

12.15am-1.00pm: Break

1.00pm-1.45pm: The Inaugural HospoHeroes Competition

Wednesday, 16 August:

10.00am-10.40am: Recruiting in a skills crisis- Hiring international candidates

10.40am-11.20am: Panel Session - Gaming Machines; the analysts perspective

11.25am-12.10pm: Artificial Intelligence (AI) is here, what does this mean to the Hospitality industry?

Thursday, 17 August:

10.00am-10.40am: Delivering a superior customer experience in troubled times - The S-M-I-L-E-S Framework

10.40am-11.10am: Women in Leadership

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